Return Assurance offers return-as-an-option which automatically covers your entire purchase. Return Assurance makes any personalized and custom pieces eligible for a return within 30 days. Orders with Return Assurance will be eligible for a 30-Day Moneyback Guarantee.
If you don't like it, we'll take it back.
You can return or exchange your custom order with a breeze and no questions asked. We'll even send you a free return label.
We pay for the full refund
We pay for the full refund when the returned package is received.
- Email us your order # and tracking #.
- Provide clear photos and a video of the item/s.
All claims must be initiated through email@example.com with your order# and a photo of the item/s you are returning.
*This service is non-refundable once purchased.
Each piece will be handcrafted specially for you. To upgrade based on the variations you prefer, please contact our team. Due to variations in monitor displays and digital renders, final colors of the jewelry and stones may vary slightly (e.g. black plated jewelry will look more like dark grey in person depending on the base metal selected). Merchandise enlarged to show detail/beauty and may not always be exactly as pictured.
It's a no-brainer: you get the BEST of the BEST! We guarantee stunning pieces with certified diamonds for an unbeatable price, plus a money-back guarantee if you don't love it! 100% ethically sourced and our metals are made to last a lifetime, plus you get free warranty for the ultimate peace of mind. And if that wasn't enough, free shipping worldwide and free lifetime diamond service seal the deal. Plus – custom-made jewelry so exclusive, you can get any of your dream pieces made. We also make it as easy and worry-free as possible to shop with hassle-free returns and exchanges.
With our 100% customer satisfaction guarantee and money-back option, you can rest assured that you're in good hands. You can't go wrong when you shop with us!